Introduction to Travel & Tour Operations Business

• Evolution of Travel Business
• Type and Organizational Structure of TA & TO
• Difference between Travel Agencies and Tour Operators
• Market Trends & Travel Agency Business Scenario
• Business Integration

Operations of Travel Agency

• Agent
• Origins of Travel Agency
• Operations of Travel Agency
• Organization of Travel Agency
• Commissions
• Travel Agencies in the 21st Century

Transport Network

• Transportation
• Tourism & Transport
• Air Transport
• Rail Transport
• Road Transport
• Cruise Liner
• Mass Transportation

Itinerary Planning

• Itinerary Planning, What is Itinerary, Components of Itinerary

Tour Packaging & Programming

• Meaning and Classifications of Tour Packages
• Components of Tour Package
• Customized or Tailor-Made Package and Group Inclusive Tours

Package Tour Costing

• Meaning of type of cost
• Concept of Tour Costing
• Components of Tour Cost

Government and Professional Bodies

• Integration between Government and Professional Bodies
• Rules for setting up Travel Agency and Tour Operators
• Department of Tourism (DoT) Different Schemes and Policies
• Professional Bodies and their Activities

Global Distribution System

• Global Distribution System, What is GDS, What is CRS
• Importance and uses of GDS